Effective Date: March 16, 2024
Thank you for choosing Softsbuy. Our Shipping Policy is designed to provide you with clear insights into our shipping procedures, rates, and terms, ensuring a seamless shopping experience.
Shipping Destinations
We currently fulfill orders for customers within the United States. Should you reside outside these areas, we invite you to contact our dedicated Customer Service team to explore potential shipping options.
Processing Time
Orders undergo processing within 2 business days following payment confirmation. Orders placed on weekends or holidays will be processed on the subsequent business day.
Shipping Methods and Rates
We proudly offer the following shipping method:
- Free Standard Shipping: 3 to 4 business days
Shipping rates are meticulously calculated based on the destination, package weight, and chosen shipping method. The shipping cost is transparently displayed at checkout, allowing you to finalize your purchase with confidence.
Estimated Delivery Times
During checkout, estimated delivery times are provided based on your selected shipping method and destination. Please bear in mind that unforeseen factors, such as customs processing and weather conditions, may influence delivery times.
Tracking Your Order
Upon shipment, a shipping confirmation email containing a tracking number will be sent to you. This tracking number empowers you to monitor the real-time status and location of your package.
Shipping Restrictions
Certain products may carry specific shipping restrictions due to size, weight, or regulatory requirements. Any such limitations are clearly communicated on the respective product page.
Shipping Address
Ensuring the accuracy and completeness of your shipping information is crucial. Kindly double-check your shipping address during checkout to mitigate any potential delivery delays.
Lost or Damaged Items
In the rare instance of a lost or damaged package, please promptly contact our Customer Service team. Rest assured, we are committed to swiftly resolving any issues that may arise.
Contact Us
For any questions or concerns regarding our Shipping Policy, we encourage you to reach out to us:
- Business name: Softsbuy
- Phone number: 475-325-3638
- Email: support@softsbuy.shop
- Physical address: 39 G St, North Little Rock Arkansas 72114, United States
Changes to This Policy
Our Shipping Policy may be periodically updated to reflect changes in shipping procedures or for other operational, legal, or regulatory reasons. We invite you to review this Policy periodically for any updates.